FAQ

Where do you ship to? 

We ship domestically Australia-wide as well as internationally to New Zealand only. 

How long does it take for items to be shipped? 

We process orders every day except Friday, Saturday and Sunday. Orders are sent out the next business day, however during times with high orders, processing times may take longer.

How do I return or exchange items?

Please see our Refund Policy for further information.

Can I use my gift card online and in store? 

Gift cards purchased in store are only valid in store. Likewise, gift cards purchased online can only be used online.

How do I contact your organisation? 

Please email us at info@tonybarlow.com.au. We will answer any questions, comments or concerns within the next business day. Or, contact us on Facebook Messenger at Tony Barlow Fine Tailoring.

How do I find my size?

Please see our Size Guide for further information.